นโยบายการจัดส่ง
Effective Date: FEB 14 , 2025
At Cli Beauty, we are committed to providing a seamless shopping experience, ensuring that your orders are processed and delivered with care and efficiency. This Shipping Policy outlines our shipping terms, including processing times, delivery options, and international shipping guidelines.
1. Order Processing Time
🕒 Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is successfully completed.
🕒 If we experience high order volumes, processing may take an additional 1-2 business days.
🕒 You will receive a confirmation email with tracking details once your order has shipped.
🚨 Order Changes & Cancellations:
Orders cannot be modified or canceled once they have been processed for shipping.
Please review your order carefully before completing the checkout process.
2. Shipping Methods & Estimated Delivery Times
We offer the following shipping options for domestic and international orders:
📦 Domestic U.S. Shipping
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7 business days | Calculated at checkout |
| Expedited Shipping | 2-4 business days | Calculated at checkout |
| Express Shipping | 1-2 business days | Calculated at checkout |
📌 Shipping times are estimates and may vary based on your location, weather conditions, and carrier delays.
🌍 International Shipping
We currently ship to select international destinations.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard International | 7-21 business days | Calculated at checkout |
| Expedited International | 5-10 business days | Calculated at checkout |
🌎 Important Notes for International Orders:
✅ Customs, duties, and taxes may be imposed by your country’s regulations and are the responsibility of the recipient.
✅ Cli Beauty is not responsible for delays caused by customs clearance.
3. Shipping Fees & Free Shipping Eligibility
💰 Shipping fees are calculated at checkout based on your location and selected shipping method.
🎁 Free shipping may be available on qualifying orders. Check our website for current promotions.
4. Tracking Your Order
📍 Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package’s journey.
📍 Tracking updates may take 24-48 hours to reflect in the carrier’s system.
For tracking issues, please contact
📧 Email: cli@clibeauty.com
📞 Phone: +1 (949) 594-9089
📍 Address: 2901 W MacArthur Blvd Ste 114, Santa Ana CA 92704
5. Undelivered, Lost, or Stolen Packages
📦 If your package is marked as delivered but you have not received it:
1️⃣ Check with neighbors, building staff, or household members.
2️⃣ Verify the shipping address provided at checkout.
3️⃣ Contact the shipping carrier for further assistance.
📦 If a package is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
🚨 Cli Beauty is not responsible for stolen packages after confirmed delivery. Consider using a secure delivery address.
6. Address Errors & Failed Deliveries
🚨 Incorrect Address Disclaimer:
If an incorrect shipping address is provided, we are not responsible for misdelivery or loss.
If your package is returned to us due to an incorrect or undeliverable address, you will be responsible for the reshipping fee.
7. Delays & Force Majeure
⏳ While we strive for timely deliveries, we are not liable for delays due to:
- Weather conditions
- Carrier issues
- Customs delays (for international orders)
- Natural disasters, pandemics, or unforeseen circumstances
If your order is significantly delayed, please contact us, and we will assist you as best as possible.
8. Returns Due to Shipping Issues
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with clear photos. We will arrange a replacement or refund in accordance with our Return & Refund Policy: [Insert Link].
9. Contact Us
For any shipping-related questions, please reach out to our Customer Support Team:
📧 Email: cli@clibeauty.com
📞 Phone: +1 (949) 594-9089
📍 Address: 2901 W MacArthur Blvd Ste 114, Santa Ana CA 92704
At Cli Beauty, we appreciate your trust in our brand and are committed to delivering a smooth, luxurious shopping experience.
Thank you for choosing Cli Beauty – Nature’s Touch for Timeless Beauty. ✨
